The lure of personalisation
Personalisation works! Over the course of this post, you might be thinking I’m not a fan, but …
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Launch Day
PragmaTech is officially launched! Some people have naturally asked whether this is really a good …
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New ways of working
Given the number of apocalyptic films based on deadly viruses, plus plenty of real life warm up acts …
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The future of Customer Experience
The best thing about working in the customer experience industry is that it never stands still - …
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